Experience of generál practitioners with the treatment of arterial hypertension points out a serious problém of the patients' unwilligness to follow the instructions of their physicians, although it is clear that námely compliance is an important precondition of success in provided medical care. It is very often shown, that the patients'unwilligness to follow the regimen measures seems to be an undetect cause why the treatment is not as succesful as expected, or is totally unsuccessful. To discover the reasons of the patients' behaviour and their analysis may help us to improve the quality of provided medical care in favour of the patient.

        Key words: patients'compliance - arterial hypertension - regimen measures - physician's organisation of work